These Terms and Conditions (T&C) govern sales made by David MARTINS EI, a sole proprietor operating under the trade name GOHARA (SIREN: 913 872 412; SIRET: 913 872 412 00022; RCS Cannes: 913 872 412), through the website gohara.store.
GoHara offers connected objects equipped with a unique QR code: t-shirts and MagSafe cases for iPhone. Each product allows its owner to create and customize a digital profile accessible by scanning the QR code. Product photographs and descriptions are as accurate as possible but cannot guarantee a perfect match with the product received.
Prices are shown in euros. VAT is not applicable under Article 293 B of the French General Tax Code. Initial commercial availability is limited to metropolitan France, with free shipping. GOHARA may change prices for future orders; the total shown in the final summary before payment, including any discount, is the price applicable to the order.
The customer places an order by selecting the product, the required variant — size for a t-shirt or iPhone model for a case — and the shipping information. No variant is preselected. Before proceeding to payment, the customer can review the products, variants, quantities, total price and delivery and can correct the cart.
The customer expressly accepts these Terms before clicking the button that states the obligation to pay. After payment, GOHARA promptly sends confirmation on a durable medium containing the order and the applicable contractual information. GOHARA records the date and version of the Terms accepted.
Payment is made by credit or debit card through the secure Stripe platform. GoHara does not store any banking data. Payment is charged at the time of order validation.
Orders are prepared and shipped within 5 to 10 business days. Shipping is free. The announced transit time for metropolitan France is 3 to 7 business days.
GOHARA remains responsible for proper performance of the order, including delivery by its service providers. In the event of delay, the customer has the remedies provided by applicable consumer law. GOHARA may only be exempted in the limited circumstances allowed by law, including a fault attributable to the customer, an unforeseeable and unavoidable act of a third party to the contract, or force majeure.
If the delivery deadline is missed, the consumer may require GOHARA to deliver within a reasonable additional period and, if delivery still does not occur, terminate the contract. Termination may be immediate in the circumstances set out in Article L. 216-6 of the French Consumer Code, including refusal to deliver or where the agreed date was an essential condition. GOHARA then refunds all sums paid no later than fourteen days after termination.
Once the product is shipped, the customer receives an email containing a secure activation link allowing them to create their account and customize their digital profile. This profile is publicly accessible via the QR code printed on the product, t-shirt or MagSafe case.
The GOHARA profile service is reserved for people aged 18 or over. Activating a profile constitutes a declaration, by the account holder alone, that they are 18 or over.
Profile supply period: The digital profile associated with the QR code is included in the price and supplied for five years from its effective activation. There is no automatic paid renewal.
Updates required to maintain conformity and security: During those five years, the holder may edit the permitted information and content within the published technical limits. GOHARA provides, at no additional cost, the updates needed to maintain conformity and security. Before expiry, GOHARA informs the holder of any available extension options and allows the holder to export their data; deletion follows the privacy policy.
Clearly personalized product. The QR code is generated and permanently assigned to the order before production, then printed specifically on the item. The marked item is not a reusable standard-stock product. GOHARA therefore applies the withdrawal exception in Article L. 221-28(3) of the French Consumer Code.
This exception only concerns a change of mind or a selection error attributable to the customer. It never limits the statutory conformity warranty, the warranty against latent defects or the free 30-day commercial warranty. Check the size, colour and iPhone model before ordering.
Regardless of the right of withdrawal, all products remain covered by statutory warranties. GOHARA also provides an additional 30-day commercial warranty for certain manufacturing defects, labelling errors and transport damage. This additional warranty does not replace, reduce or make statutory rights conditional. See our full returns and warranties policy.
Consumers benefit from the French statutory warranty of conformity for two years from delivery. They may request repair or replacement free of charge under the statutory conditions. Conformity must be restored within a reasonable time and no later than thirty days after the request. Where the statutory conditions are met, the consumer may obtain a price reduction or terminate the contract.
The professional responsible for statutory and commercial warranties is David MARTINS EI — GOHARA, Le Surcouf — Building C, 150 allée de la Marine Royale, 06210 Mandelieu-la-Napoule, France; phone: +33 6 19 02 83 99; email: support@gohara.store.
The following framed notice reproduces the mandatory official French wording from the annex to Article D. 211-2 of the French Consumer Code:
Le consommateur dispose d'un délai de deux ans à compter de la délivrance du bien pour obtenir la mise en œuvre de la garantie légale de conformité en cas d'apparition d'un défaut de conformité. Durant ce délai, le consommateur n'est tenu d'établir que l'existence du défaut de conformité et non la date d'apparition de celui-ci.
Lorsque le contrat de vente du bien prévoit la fourniture d'un contenu numérique ou d'un service numérique de manière continue pendant une durée supérieure à deux ans, la garantie légale est applicable à ce contenu numérique ou ce service numérique tout au long de la période de fourniture prévue. Durant ce délai, le consommateur n'est tenu d'établir que l'existence du défaut de conformité affectant le contenu numérique ou le service numérique et non la date d'apparition de celui-ci.
La garantie légale de conformité emporte obligation pour le professionnel, le cas échéant, de fournir toutes les mises à jour nécessaires au maintien de la conformité du bien.
La garantie légale de conformité donne au consommateur droit à la réparation ou au remplacement du bien dans un délai de trente jours suivant sa demande, sans frais et sans inconvénient majeur pour lui.
Si le bien est réparé dans le cadre de la garantie légale de conformité, le consommateur bénéficie d'une extension de six mois de la garantie initiale.
Si le consommateur demande la réparation du bien, mais que le vendeur impose le remplacement, la garantie légale de conformité est renouvelée pour une période de deux ans à compter de la date de remplacement du bien.
Le consommateur peut obtenir une réduction du prix d'achat en conservant le bien ou mettre fin au contrat en se faisant rembourser intégralement contre restitution du bien, si :
Le consommateur a également droit à une réduction du prix du bien ou à la résolution du contrat lorsque le défaut de conformité est si grave qu'il justifie que la réduction du prix ou la résolution du contrat soit immédiate. Le consommateur n'est alors pas tenu de demander la réparation ou le remplacement du bien au préalable.
Le consommateur n'a pas droit à la résolution de la vente si le défaut de conformité est mineur.
Toute période d'immobilisation du bien en vue de sa réparation ou de son remplacement suspend la garantie qui restait à courir jusqu'à la délivrance du bien remis en état.
Les droits mentionnés ci-dessus résultent de l'application des articles L. 217-1 à L. 217-32 du code de la consommation.
Le vendeur qui fait obstacle de mauvaise foi à la mise en œuvre de la garantie légale de conformité encourt une amende civile d'un montant maximal de 300 000 euros, qui peut être porté jusqu'à 10 % du chiffre d'affaires moyen annuel (article L. 241-5 du code de la consommation).
Le consommateur bénéficie également de la garantie légale des vices cachés en application des articles 1641 à 1649 du code civil, pendant une durée de deux ans à compter de la découverte du défaut. Cette garantie donne droit à une réduction de prix si le bien est conservé ou à un remboursement intégral contre restitution du bien.
The free 30-day commercial warranty is additional to these rights. Its coverage, exclusions, duration, territory and claim procedure are set out in the return policy and commercial warranty agreement, accepted with these Terms.
For any claim, first contact support@gohara.store. In case of dispute, an amicable solution will be sought. Failing this, the competent courts are those determined by applicable rules, without depriving consumers of mandatory protection or a court available to them under applicable law.
After first submitting a written complaint that has not been resolved amicably, the consumer may refer the dispute, free of charge, to GOHARA's appointed consumer mediator:
Centre de la Médiation de la Consommation de Conciliateurs de Justice - CM2C
49 rue de Ponthieu, 75008 Paris, France
https://www.cm2c.net
These Terms and Conditions are governed by French law, without depriving consumers residing in another country of any mandatory protection granted by the law applicable to them. Consumer mediation is described in Article 10.
Version dated August 8, 2026.